Great healthcare starts with compassion.
We believe in delivering exceptional health care, and that is built on a foundation of inclusion, compassion and respect – for our patients and for each other. We will foster a culture of inclusion across all areas no matter a person’s race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or veteran status.
“At HCA, we believe delivering a quality patient experience is central to fulfilling our mission of the care and improvement of human life. We can only achieve this by providing care that recognizes the diverse cultures and backgrounds of our patients, physicians and employees – where everyone is treated with fairness, dignity and respect.”
R. Milton Johnson
HCA Chairman and CEO
In line with our strategic efforts to ensure equitable care, HCA is proud to actively support the national collaborative effort Equity of Care. We believe that by eliminating disparities in healthcare, we can improve experiences and outcomes for all our patients.
Equity of Care, a partnership between the American College of Healthcare Executives, American Hospital Association, Association of American Medical Colleges, Catholic Health Association of the United States, and America’s Essential Hospitals, is dedicated to bringing all patients the care they deserve. The coalition works to improve diversity data to expand access, increase cultural competency training and foster diverse leadership.
Our commitment to diversity and inclusion
At HCA, we seek to provide culturally competent care to every patient we serve. We are committed to fostering a culture of inclusion that embraces and nurtures our patients, colleagues, partners, physicians and communities.
Access for all: learn about our language services
When patients and their families understand and participate in healthcare decisions, they have better outcomes and a better healthcare experience. That’s why HCA is committed to ensuring that every patient we serve is able to effectively communicate with caregivers and easily access care-related information.
To deliver on this promise; HCA partners with multiple vendors to offer essential language services for patients who may be limited English proficient (LEP), deaf or hard of hearing, blind or low vision, or have other communication barriers. Our goal is to always provide the highest quality patient-centered communication through the use of interactive translation and interpretation tools, including qualified face-to-face, telephonic and video remote interpreting.
Access to language services advances our goal: to give all people the care they deserve.