Great healthcare starts with compassion.
We believe in delivering exceptional health care, and that is built on a foundation of inclusion, compassion and respect – for our patients and for each other. We will foster a culture of inclusion across all areas no matter a person’s race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or veteran status.
In line with our strategic efforts to ensure equitable care, HCA Healthcare is proud to actively support the national collaborative effort Equity of Care. We believe that by eliminating disparities in healthcare, we can improve experiences and outcomes for all our patients.
In an effort to expand the diversity of our leadership and foster an inclusive environment where colleagues represent the communities we serve, in 2019 HCA Healthcare launched the development of a data-driven strategy based on internal and external research. As a result, we identified four pillars of equity of care:
- Increase diversity in leadership
- Increase culturally competent training
- Increase collection and use of REaL* Data (race, ethnicity and language data)
- Improve and strengthen community partnerships
Our commitment to diversity and inclusion
At HCA Healthcare, we seek to provide culturally competent care to every patient we serve. We are committed to fostering a culture of inclusion across all areas of our organization and do not discriminate on the basis of age, gender, disability, race, color, ancestry, citizenship, religion, pregnancy, sexual orientation, gender identity or expression, national origin, medical condition, marital status, veteran status, payment source or ability, or any other basis prohibited by federal, state or local law.
A place for veterans and military spouses
HCA Healthcare has been nationally recognized as a military-friendly employer and military spouse-friendly employer for ten consecutive years. Since 2012, we’ve hired more than 29,000 military veterans and military spouses. Through the Patriot Partnership Program, we collaborate with the U.S. Army to provide specialized training to our organization’s medical residents and fellows. And as part of the Hiring 100,000 Military Spouses Coalition, we’ve committed to hiring 1,100 military spouses in both 2020 and 2021.
Access for all: learn about our language services
When patients and their families understand and participate in healthcare decisions, they have better outcomes and a better healthcare experience. That’s why HCA Healthcare is committed to ensuring that every patient we serve is able to effectively communicate with caregivers and easily access care-related information.
To deliver on this promise; HCA Healthcare partners with multiple vendors to offer essential language services for patients who may be limited English proficient (LEP), deaf or hard of hearing, blind or low vision or have other communication barriers. Our goal is to always provide the highest quality patient-centered communication through the use of interactive translation and interpretation tools, including qualified face-to-face, telephonic and video remote interpreting.
Access to language services advances our goal: to give all people the care they deserve.