The nurses and paramedics in HCA Healthcare’s transfer centers use their clinical understanding, critical thinking and communication skills to coordinate the movement between HCA Healthcare facilities and other care settings. With specialized technology and streamlined processes, our colleagues interact with physicians and other clinical team members across the industry to manage the movement of all types of patients, including those who are critically ill, with time sensitive diagnoses or complex needs.
National Contact Center Management
National Contact Center Management (NCCM) colleagues provide services to connect consumers to the next point of care in their healthcare journey 24 hours a day, 365 days a year. NCCM employs registered and licensed practical nurses in over 40 states who offer patients clinical guidance and link them to proper care resources. The registered and licensed nurses address questions about medical conditions and provide education and assistance with ongoing care planning.
Ambulatory surgery centers
The HCA Healthcare Ambulatory Surgery Division operates, and jointly owns with physicians, 153 surgery centers throughout the U.S.
With more than 6,000 colleagues, the HCA Healthcare Ambulatory Surgery Division is built on a foundation of quality care and a commitment to providing patients with healthier tomorrows. It is committed to delivering high-quality healthcare and ensuring the safety and satisfaction of our patients, visitors and colleagues.
Our chief nursing executive, service excellence leaders and patient experience professionals ensure our colleagues are engaged and address patients’ concerns. We are focused on providing patient-centered care with every interaction.
Nurses can follow a career path including training and education at each step throughout a wide variety of roles—from front line nurses to clinical nurse coordinators, nurse managers and directors of nursing to operational roles such as administrators, market risk managers and directors of patient safety and quality. This allows our nursing colleagues to further their careers within the HCA Healthcare Ambulatory Surgery Division.