Appendix to HCA Privacy Policy List of Service Providers
Updated January 5, 2026
We engage service providers to perform tasks on our behalf and to assist us in providing the Website, Portal, and Services. For more information, please email us.
This Appendix to the Privacy Policy provides a list of our service providers and the purposes for which we engage them:
| Service Provider | Purpose | Privacy Policy |
|---|---|---|
| AddToAny | We use AddToAny on some pages of our Website to provide you with the ability to share content with others. | AddToAny Privacy Policy |
| BizTalk | We use BizTalk as an integration to handle our secure forms. | BizTalk Privacy Policy |
| Clearstep Symptom Checker | We use our Symptom Checker Chatbot to collect data from a de-identified user such as their symptoms, gender, age, and to provide answers to follow up questions regarding their symptoms. | Clearstep Symptom Checker Privacy Policy |
| Clockwise | We use Clockwise to manage online checkin for our CareNow locations. | Clockwise Privacy Policy |
| Content Hub | We use Content Hub to manage content that is provided through HCA Healthcare websites built on the Sitecore platform. | Content Hub Privacy Policy |
| dotCMS | We use dotCMS to build and display HCA Healthcare websites. | dotCMS Privacy Policy |
| Elsevier | We use services from Elsevier to provide interactive patient education features through our Portal. | Elsevier Privacy Policy |
| Experian Health (formerly MyHealthDirect) | We use Experian Health for online appointment scheduling. | Experian Health Privacy Policy |
| EFormstack | We use Formstack to build web forms and to collect information. | Formstack Privacy Policy |
| Google Analytics | We use Google Analytics, a web analytics service provided by Google LLC, on some non-patient facing websites to help us analyze the traffic and user activity on our Site. | Google Analytics Privacy Policy |
| Google Search Console | We use Google Search Console for SEO site health analysis and Google crawl simulation and testing. | Google Search Console Privacy Policy |
| Invoca | We use Invoca for call tracking, performance analysis, and optimization. | Invoca Privacy Policy |
| Jobvite (Talemetry) | We use Talemetry, a service provided by Jobvite, to allow you to apply for HCA Healthcare job openings online. | Jobvite (Talemetry) Privacy Policy |
| Jotform | We use Jotform to build web forms and to collect information. | Jotform Privacy Policy |
| Microsoft Azure Maps | We use the Azure Maps API to provide information on locations and directions to HCA Healthcare facilities. | Microsoft Azure Maps Privacy Policy |
| Oracle Corporation (Taleo) | We use Taleo, a service provided by Oracle, to allow you to apply for HCA Healthcare job openings online. | Oracle Corporation (Taleo) Privacy Policy |
| Payflow Pro (PayPal) | We use Payflow Pro to process payments on our Services. | Payflow Pro (PayPal) Privacy Policy |
| ePay (Bottomline Technologies) | We use ePay to process payments on our Services. | ePay (Bottomline Technologies) Privacy Policy |
| Podium Webchat | We use Podium to allow users to message our clinics and practices with non-clinical questions related to scheduling a visit and to provide feedback about their experience after a visit. | Podium Webchat Privacy Policy |
| Salesforce.com, Inc. | We use services from Salesforce to manage our email activity and track user engagement. | Salesforce.com, Inc. Privacy Policy |
| Securiti.AI | We use services from Securiti.AI to allow you to choose your preferences for tracking on our websites. | Securiti.AI Privacy Policy |
| Sitecore | We use Sitecore to build and display HCA Healthcare websites. | Sitecore Privacy Policy |
| Surescripts, LLC | We use services from Surescripts to facilitate the integration of medical records in our Portal. | Surescripts, LLC Privacy Policy |
| VBrick (MediaConnect) | We use MediaConnect to embed videos on HCA Healthcare websites. | VBrick (MediaConnect) Privacy Policy |
| Vital ERAdvisor | We use Vital ERAdvisor to guide patients during an emergency room visit. It predicts wait times, explains test results, and increases follow-up & medication adherence. | |
| WebMD Ignite | We use WebMD Ignite to collect data from a user and to provide a health risk assessment tool available for evaluating their health risks and connecting with relevant services from us. | WebMD Ignite Privacy Policy |
| YouTube API | We use the YouTube API for front-end functionality and to control analytics for YouTube videos. | YouTube API Privacy Policy |