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Credentialing Home

HCA is proud to offer the many qualified and credentialed professionals involved in the patient care process at our facilities a time saving and convenient tool to assist in the credentialing process. This tool is available for all phases of the credentialing process from initial credentialing through re-credentialing.

About the Tool:

The HCA Credentialing Online (HCO) web portal is a web-based tool that enables providers a forum for electronic submission of Provider request for Consideration (RFC’s) and Re-Credentialing Request for Consideration(R-RFC’s) forms and supporting document involved in the credentialing process. The tool will take the manual application and data entry processes and move them into an easy to use electronic process. Additionally, providers may assign a delegate in the tool to assist in the data entry process.

Using HCA Credentialing OnLine:

HCA Credentialing Online is a secure application requiring a password. If you do not have a password, can’t remember your password, or your password has expired contact the Medical Staff Office at the facility. All information input is secure and only available to internal HCA employees that support the credentialing process.

Access to the tool:

Accessing the tool is simple. First, make sure you have created a password by following the link sent to your email address.  Users can click on "Launch HCO" to the right to launch the application.  Input your name and password and click the Login button. 

Information and Training Tools:

Instructional tools on “how to use HCA Credentialing Online” can be found below.

  • Click on any of the links in the “Job Aids” section to open, view, download, and/or print one of the job aids available for Providers or Delegates.
  • Click on any of the links in the “Online Training Tools” section to view audio/video demonstrations.

HCO Quarterly Update Information

Below is information for both providers and delegates regarding the recent HCO quarterly system update.

HCO Quarterly Release for Providers and Delegates

Job Aids

HCO w/ Addendums

For Providers
Completing and Attesting to the RFC or R-RFC

For Delegates
Completing and Attesting to the RFC or R-RFC


Online Training Tools

To view any of the online training tools below, click the hyperlink to the file and follow the prompts.